General Questions

Can Seamless Surfaces products be installed seamlessly over my existing floor?
Our surfaces are designed to be installed seamlessly. We don't have to put breaks in if structurally it doesn't require it. When X-Bond is applied over concrete or sheeting, if there is an existing break or control joint in the existing floor we must repeat that by doing a saw cut or back to back profiles. 

Where can X-Bond and Quartz Carpet be applied?
X-Bond and Quartz Carpet have endless uses; it can be applied on floors, walls and joinery. Speak to our team to find out which finish is better for your chosen application.

Do your products delaminate and crack?
We cannot guarantee that the existing substrate will not move causing our product to delaminate and crack. This is a substrate failure and the movement is beyond our control.

Will your products be effected by my existing concrete floor?
Concrete is variable by nature, cement source, age and quality as well as placement, curing and finishing methods. All this will have an impact on the final appearance/quality of the concrete substrate Seamless Surfaces will be applying over. Seamless Surfaces will not be held responsible for these naturally occurring variations in the finished floor. This Includes subfloor or substrate cracking. X-Bond & Quartz carpet are hand troweled products – trowel marks will be visible in natural light which is out of our control.

What products can be used in my shower base?
The X-Bond Polished Bond system is our only product that can can be applied to shower bases. It's important that the builder talks to our team to discuss the appropriate substrate for X-Bond to be applied on in a shower base.

At what stage of my project should your products be applied?
We prefer to install towards the very end of a project.

Is there a minimum quantity order for X-Bond and Quartz Carpet?
No, all projects are priced on a project-by-project basis. 

How long is the warranty on your products?
We have a standard 2 year warranty on all of our surfaces.

X-Bond Questions

Can I apply X-Bond onto ceilings? 
Yes. X-Bond Polished Bond can be applied onto ceilings depending on the total square meters.

Which X-Bond finish can be applied onto walls? 
X-Bond Polished Bond can be hand trowelled onto walls. 

What sealers are used for X-Bond? 

  • 400 Gloss sealer forms a membrane over the X-bond with nice gloss finish. This sealer suitable is for Internal applications only.

  • 400 Matt sealer forms a membrane over the X-Bond with a nice matt finish. This sealer is suitable for Internal applications only.

  • WB 500 Matt sealer penetrates into the X-Bond leaving you with a raw concrete look and feel. This sealer is suitable for shower walls, shower bases and internal and external walls and joinery.

  • Anti-Slip Mineral finish is also used for external uses.

  • SC8 Anti Slip Sealer contains very fine non slip beads and forms a membrane over X-Bond. This sealer is suitable for internal and external floors where a high slip rating is required.

What X-Bond finish is used outside and in wet areas?
In shower-bases X-Bond Polished Bond is used with the WB 500 Matt sealer. 
For external floors, X-Bond BI with WB 500 Matt sealer or Anti-Slip mineral finish are the most suitable finishes. 

Are saw cuts required on my X-Bond floor? 
Saw cuts are required in areas where there are existing control/expansion joints or floor junctions. If installing over sheeting we need to follow all breaks in the sub-floor to avoid any possible movement that may cause our X-Bond to crack. 

What products do you recommend using to maintain my X-Bond floor?

  • Crystal Coat is an acrylic maintenance product applied to the floor to protect the sealer; it is not a permanent sealer and is meant to wear.

  • Our recommended cleaner is Stone Soap, which is a natural detergent and will not harm the Crystal Coat.

  • Crystal Coat can be applied as often as desired to restore the floors original sheen. In residential areas we recommend an application at least once a year. For commercial areas, once every 4 to 6 months.

Quartz Carpet Questions

What is Quartz Carpet?
Quartz Carpet is natural quartz granules mixed with an epoxy resin, which is hand trowelled on to an existing substrate to create a seamless finish.

Can Quartz Carpet be applied externally?
Yes, using the PU 300 external binder finished off with a PU Gloss top coat.

Can Quartz Carpet be applied in bathrooms or wet areas?
Yes, as long as a Pore Fill sealer is applied over the Quartz. Quartz Carpet is not suitable for shower bases.

Are there colours available other than the stock colours?
Yes, the manufacturers carry over 20,000 different colour combinations. 

What stone sizes are available?

  • 1mm - 2mm (Closed Pore Finish)

  • 2mm - 3mm (Open/Closed Pore Finish)

Our manufacturer carries 10 different sizes which range from 0.7mm to 10mm and are available by special order only.

How long does it take to apply? 
This depends on the size of the project and the finish. Here is an example based on 100 square meters:
Open Pore - 3 days, Closed Pore - 5 days.

Can I create patterns using various colours?
Yes, profiles can be installed in predetermined shapes prior to the application of Quartz Carpet. This allows the installers to neatly apply different colours to different areas.

Can I divide areas?
Areas can be divided installing profiles prior to the application of Quartz Carpet.

Do I need to re-seal? How frequently do I need to re-seal?
Yes. However, the time-span before re-sealing depends on the amount of traffic in the given area. An approximate guide for residential areas is 2 to 3 years. For commercial areas, approximate re-sealing time is 1 to 2 years. In heavily trafficked areas, resealing will be required more often.

Can you see trowel marks in the finished floor?
Trowel marks are a natural feature of Quartz Carpet. They are more prominent in smaller stone size finishes and colours than in others. In addition, their visibility depends largely on lighting and angle of view.

How do I maintain my Quartz Carpet floor?
You can clean your floor with a broom, vacuum or mop (Pore Filled finishes only).